Payment Terms And Conditions
These Payment Terms and Conditions (“Terms”) govern all payments made by any individual/ corporate
entity/ business/ clients (“Client”) to Inchub Corporate Services Providers L.L.C & Inchub Financial Services
FZCO (“Inchub”), a company duly licensed in Dubai, United Arab Emirates, By making payment to Inchub,
the Client expressly acknowledges and agrees to these Terms.
1. Payment Methods:
Inchub accepts the following secure payment methods:
- 1.1. Credit / Debit Cards (Visa / Mastercard)
- 1.2. Bank Transfers (local and international)
- 1.3. Online Payment Links through a secure gateway
- 1.4. Cash Payment (Above AED 50000 required Source of fund supporting document)
Where payment is made in a currency other than AED, or through any banking, financial, or payment
channel, all currency conversion charges, foreign exchange fluctuations, intermediary bank fees, payment
service provider charges, and/or any other third-party charges shall be borne exclusively by the Client.
The Client shall ensure that the full invoiced amount is credited to and received in Inchub’s designated
account without any deduction or shortfall.
2. Pricing & Invoicing
- 2.1. All service fees are quoted in AED/USD and are subject to revision at the sole discretion of Inchub without prior notice
- 2.2. Government fees, authority charges, taxes, or any third-party expenses shall be invoiced separately, where applicable
- 2.3. The applicable service fee shall be that in effect on the date of invoice issuance
- 2.4. All invoices must be paid in full prior to commencement of services, Unless otherwise agreed in writing,
3. Billing & Documentation
- 3.1. The Client shall provide accurate billing details and supporting documentation as requested by Inchub.
- 3.2. Inchub shall not be held responsible for delays, penalties, or rejection of applications resulting from incomplete, inaccurate, or misleading documents provided by the Client.
4. Non-Refundable Payments
- 4.1. All service fees are strictly non-refundable once paid, except in cases of failure solely attributable to Inchub (e.g., no action taken despite complete and timely documentation from the Client).
- 4.2. Payments made to government or approving authorities are always non-refundable.
- 4.3. No refund shall be applicable where:
- The application is rejected, cancelled, or delayed by approving authorities.
- The Client cancels, withdraws, or amends the request after payment.
- Any rejection arises due to regulatory requirements, changes in law, or Clientside delay.
- Refunds, if granted in exceptional circumstances and agreed in writing, shall apply only to Inchub’s service fees, excluding all external, governmental, or thirdparty charges.
5. Authority Approvals
- 5.1. All applications are subject to the sole discretion of the relevant approving authority.
- 5.2. Inchub does not and cannot guarantee approvals and shall not be liable for any loss, damage, or consequential costs arising from delays, rejection, or refusal of approval by such authorities.
6. Late Submission & Consequences
- 6.1. Failure by the Client to provide documents, information, or payments within the stipulated timeframe may result in delays, penalties, or rejection of applications.
- 6.2. All additional costs, fines, penalties, or reapplication fees arising due to such delays shall be borne solely by the Client.
7. Bank, Payment Gateway & Card Charges
- 7.1. All bank transfer charges, intermediary bank fees, credit/debit card charges, and payment gateway fees shall be borne by the Client.
- 7.2. The Client shall ensure that the net amount credited to Inchub’s account equals the invoiced amount. Any shortfall shall be recovered through supplementary invoicing.
8. Payment Security
- 8.1. All card payments are processed exclusively through authorized and secure third-party payment gateways.
- 8.2. Inchub does not, under any circumstances, store, access, or retain Client card details.
9. Compliance & Regulatory Requirements
- 9.1. Inchub complies with applicable UAE laws, regulations, and directives including AntiMoney Laundering and Counter Financing of Terrorism (AML/CFT) requirements.
- 9.2. The Client shall provide all KYC documentation, AML declarations, and any other compliance information required under UAE law.
- 9.3. Inchub reserves the right to suspend or terminate services where the Client fails to provide required compliance documents or where such documents are deemed insufficient.
10. Amendment of Terms
- 10.1. Inchub reserves the right to amend, modify, or supplement these Terms at its sole discretion without prior notice
- 10.2. Continued use of Inchub’s services following such amendments shall constitute deemed acceptance of the revised Terms
11. Governing Law & Jurisdiction
- 11.1. These Terms shall be governed by, and construed in accordance with, the laws in force in the Dubai International Financial Centre (DIFC).
- 11.2. The Parties irrevocably agree that the DIFC Courts shall have exclusive jurisdiction to settle any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, interpretation, performance, termination, or enforcement.
- 11.3. Each Party waives any objection to the DIFC Courts on the grounds of inconvenient forum or any similar grounds and irrevocably submits to the jurisdiction of the DIFC Courts.
12. Limitation of Liability & Indemnity
- 12.1. Limitation of Liability:
- To the maximum extent permitted by law, Inchub’s liability to the Client, whether in contract, tort (including negligence), statute, or otherwise, shall in no event exceed the total amount of service fees actually paid by the Client to Inchub for the specific service giving rise to such liability.
- Inchub shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to loss of profits, loss of business opportunities, loss of goodwill, or reputational damage, arising from or in connection with the services provided.
- Inchub shall not be held liable for delays, failures, or rejections attributable to external authorities, governmental decisions, force majeure events, or the Client’s own omissions or non-compliance.
- 12.1. Indemnity:
- The Client agrees to indemnify, defend, and hold harmless Inchub, its directors, employees, and agents from and against all claims, demands, actions, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
- Any breach of these Terms by the Client.
- Any inaccurate, false, misleading, or incomplete information or documents provided by the Client.
- Any fines, penalties, or rejections imposed by authorities due to Clientside delays, omissions, or non-compliance with laws and regulations.
- This indemnity obligation shall survive the termination or expiry of the services.
13. Residual Protection & Entire Agreement
- 13.1. These Terms represent the entire understanding between Inchub and the Client with respect to payment obligations and related matters, and supersede any prior discussions, representations, or agreements, whether oral or written.
- 13.2. The Client acknowledges that Inchub shall not be liable for, and expressly disclaims responsibility for, any matter, circumstance, obligation, cost, or liability not expressly set out in these Terms.
- 13.3. Any risks, losses, or situations not specifically covered herein shall remain solely the responsibility of the Client.
- 13.4. No waiver, modification, or addition to these Terms shall be valid unless made in writing and duly executed by Inchub.
At Inchub, we value our clients and are committed to fostering a long-term, transparent, and prosperous
relationship. While these Terms are designed to ensure clarity and legal certainty, our approach remains
customer-centric, with a focus on trust, professionalism, and service excellence. We look forward to
supporting your business journey and building a mutually beneficial partnership
Mahesh Maddu
CEO & Founder
- Inchub Corporate Services Providers LLC | Inchub Financial Services FZCO
- 11, M Floor, Al Fajer Business Center Building, Al Garhoud, Dubai, UAE, P.O. Box 1382