“Inchub Corporate Services Providers LLC, Inchub Financial Services FZCO, and any current or future legal entity owned, controlled, or operated by the Inchub group (referred to collectively as ‘Inchub’, ‘we’, ‘us’, or ‘our’)”

Inchub Corporate Services Providers LLC is committed to maintaining the highest standards of data protection, confidentiality, and regulatory compliance in all aspects of our operations. We recognise that the information entrusted to us—whether through our website, email communication, onboarding processes, document submission, or service engagement—must be treated with care, diligence, and transparency.

This Privacy Policy explains, in clear and comprehensive terms, how Inchub collects, receives, processes, uses, stores, protects, discloses, and retains personal and corporate information. It is designed to meet the requirements of the UAE Personal Data Protection Law (PDPL), the UAE AML–CFT Regulations, the EU General Data Protection Regulation (GDPR), the UK GDPR, and other globally recognised data protection standards.

By accessing our website, submitting documents, communicating with us, or engaging our services, you consent to the practices described in this Policy.

Scope of This Policy

This Privacy Policy governs the collection, processing, storage, disclosure, transmission, and protection of all Personal Data obtained by Inchub in connection with the provision of its services within the United Arab Emirates.

This Policy applies to Personal Data collected in any form—including digital, physical, verbal, electronic, or automated means—and covers the following categories of services:

1. Company Formation, Registration & Licensing

This includes the collection and processing of Client information required for:

• Mainland, Free Zone, and Offshore company formation
• Trade name reservation and initial approval
• License issuance, renewals, amendments, cancellations
• UBO declarations and corporate registry filings
• MOA/AOA drafting, notarization, and document attestation
• Partner/shareholder documentation and resolutions

Personal Data collected may include: passport copies, Emirates IDs, addresses, financial declarations, signatures, and corporate records.

2. PRO, Immigration & Government Liaison Services

Personal Data collected for immigration and PRO services includes:

• Visa applications (investor, partner, employment, dependent)
• Entry permits, medical fitness tests, Emirates ID processing
• Establishment card issuance and renewals
• Immigration file creation or modification
• Labour contracts, work permits, and employee onboarding

This involves direct submissions to ICA, MOHRE, and other UAE government bodies.

3. Visa Processing & Related Applications

For visa-related services, we collect and process:

• Passport details and visa pages
• Personal photos
• Entry/exit records
• Medical reports (where applicable)
• Biometrics scheduling information
• Dependents’ personal documents (spouse, children, parents)

These documents are used to fulfill mandatory UAE residency requirements.

4. Corporate & Personal Bank Account Opening Support

This includes Personal Data processed for:

• KYC and due diligence requirements
• Bank interviews and compliance checks
• Source of funds declarations
• Proof of address, financial statements, salary slips
• Shareholder/director identification documents

We share such data only with banks selected or approved by the Client.

5. Accounting, Bookkeeping & Financial Compliance Services

Personal and corporate data processed for financial compliance includes:

• Transaction details and bank statements
• Financial reports and ledgers
• Payroll information
• ESR filings and supporting documentation
• VAT/Corporate Tax registration and returns
• Audit-related submissions

This Data is handled in accordance with UAE tax and commercial regulations.

6. AML, KYC & Regulatory Compliance Checks

As part of our legal obligations, we collect and verify:

• Identity documents
• Source of funds and source of wealth information
• Beneficial ownership details
• Supporting business documentation
• Risk assessments and due diligence records

These checks ensure compliance with UAE Anti-Money Laundering and Counter-Terrorism Financing (AML/CFT) regulations.

7. Foundation, Trust & Holding Company Formation

For clients establishing asset-holding structures, we process:

• Founder/beneficiary details
• Foundation charters, bylaws, governance documents
• Asset ownership records
• Legal compliance documentation
• Family member information (where applicable)

Applicable in jurisdictions such as RAK ICC, ADGM, and DIFC.

8. Business, Tax, and Regulatory Advisory Services

Personal Data may be collected when providing:

• Business strategy consultations
• Cross-border structuring advice
• Tax planning or corporate compliance assessments
• Document reviews and regulatory submissions
• Preparation of legal or compliance reports

9. Communication & Customer Support

Data is also collected when Clients:

• Contact us via email, phone, website forms, WhatsApp, or in person
• Subscribe to newsletters or updates
• Participate in consultations or meetings

This includes recording communications for documentation and compliance purposes.

10. Online Interactions & Website Usage

This includes Personal Data collected through:

• Inquiry forms and quotation requests
• Cookies, analytics tools, and tracking technologies
• IP addresses, browser data, device identifiers
• Document uploads through the website or digital portals

Used strictly to improve service delivery and user experience.

11. Application Processing Through Third Parties

Personal Data may be processed when coordinating with:

• Government authorities
• Banks
• Auditors
• Translators
• Courier agencies
• Legal offices
• Attestation centers

All such third parties are engaged under confidentiality or legal obligations.

12. Physical & Electronic Storage of Client Data

This Policy governs:

• Printed documents stored in secure facilities
• Digital files stored in encrypted cloud-based or on-premise systems
• Emails, digital signatures, electronic forms, and scanned documents

13. Universal Applicability

This Policy applies to:

• All Clients (individual and corporate)
• All website visitors
• All users of our digital platforms
• All documents, regardless of origin or format
• All employees, contractors, and service providers handling Client data

1. Collection of Information;

1. Inchub collects information strictly for legitimate business, compliance, regulatory, and service-delivery purposes. Information may be collected directly from you, through your communication with our team, through forms submitted on our website, through digital systems such as CRM platforms, or through third-party verification and regulatory sources.
2. The information we collect may include personal identification details, contact information, proof of identity, passports, Emirates IDs, corporate documents, bank statements, source-of-fund documents, compliance declarations, tax records, payment information, communication records, website browsing data, and any other documentation relevant to our services or legally required for compliance obligations.
3. We also collect operational data such as emails, WhatsApp communication, call logs, meeting records, and CRM-generated data. By communicating with Inchub through any channel, you acknowledge and consent to such collection.

2. Purpose of Processing

1. All information collected is processed for lawful, clear, and legitimate purposes. These purposes include facilitating business setup, advisory, accounting, bookkeeping, tax support, visa assistance, compliance checks, customer service, and ongoing support required to complete your requested services.
2. Processing also occurs to meet the mandatory legal and regulatory obligations imposed by UAE authorities, international compliance frameworks, taxation laws, and AML–CFT requirements. This includes verification of identity, validation of documents, due diligence checks, suspicious activity monitoring, sanctions screening, and maintaining regulatory reporting records.
3. Furthermore, your information may be used to communicate updates, provide documentation, improve our internal processes, enhance service quality, address technical requirements, and ensure our operations remain compliant, efficient, and secure.

3. Document Handling, Storage, and Security Measures

1. Inchub maintains a robust data security environment utilizing encrypted servers, restricted-access systems, secure cloud infrastructure, password-protected platforms, and firewalled networks. Document handling is managed exclusively by authorised personnel who are bound by strict confidentiality and operational protocols.
2. All information provided to us, whether digital or physical, is stored securely. We retain documents only for as long as necessary to fulfil contractual obligations, comply with UAE commercial and financial retention laws, meet tax and audit requirements, or adhere to AML–CFT and regulatory obligations. Once retention periods expire, data is safely destroyed or permanently deleted using controlled and secure methods.
3. Despite strong protective measures, no digital system can guarantee absolute security. By engaging with us, you acknowledge this and agree that Inchub is not responsible for security incidents beyond our reasonable control.

4. Use of Information

1. Your data is used to deliver the services you request, comply with regulatory requirements, verify identity and eligibility, process payments, update records, and maintain accurate and compliant internal documentation. Additionally, Inchub may use your information to communicate service updates, send documentation, facilitate bank account applications, initiate compliance procedures, and maintain business continuity.
2. Marketing communication, where applicable, is conducted only with your consent or based on legitimate interest. You may opt out at any time.

5. Disclosure and Mandatory Reporting Obligations

1. Inchub does not sell, rent, or commercially trade your personal data. However, certain disclosures are required by law.
2. In accordance with UAE Federal Laws—including AML–CFT Decree Laws, PDPL requirements, FIU directives, and international reporting frameworks—we may disclose your information without your prior written consent to competent authorities.
3. These authorities include, but are not limited to:

1. The UAE Financial Intelligence Unit (FIU)
2. Ministry of Economy
3. Ministry of Finance and Federal Tax Authority
4. Central Bank of the UAE
5. Immigration and ICA
6. Free Zone or Licensing Authorities
7. Courts, law enforcement agencies, and judicial bodies
8. International tax authorities (FATCA/CRS compliance)

4. Such disclosures may occur for suspicious activity reporting, AML–CFT monitoring, sanctions compliance, regulatory inspection, judicial orders, or any legally mandated investigation.
5. Inchub reserves the absolute right to fulfil these obligations without notification to the client when prohibited by law.
6. Information may also be shared with professional partners—such as auditors, legal advisors, tax consultants, and compliance specialists—strictly to complete the services you have requested. All such partners operate under professional confidentiality obligations.
7. Banking institutions may also receive your information when you request or instruct us to assist with bank account applications. Banks are independently responsible for their own compliance requirements.

6. Legal Basis for Processing

Processing is carried out under one or more of the following bases: contractual necessity, legitimate interest, explicit consent (when required), statutory obligations, compliance with legal or regulatory requirements, or any basis permissible under UAE PDPL, GDPR, and other global regulations.

7. International Transfers

Your data may be transferred to jurisdictions outside the UAE for purposes such as secure cloud hosting, service delivery, compliance processing, or communication. Inchub ensures that such transfers comply with the PDPL, GDPR Standard Contractual Clauses, and other international requirements to ensure data remains protected regardless of location.

8. Your Rights

1. Depending on the jurisdiction applicable to you, you may have the right to request access to your data, request corrections, request deletion (where legally acceptable), restrict processing, withdraw consent, or request data portability. Inchub will comply with such requests wherever they do not conflict with our legal obligations, AML reporting duties, retention laws, or regulatory requirements.
2. Where legal limitations exist—such as AML investigations, FIU reporting, or regulatory retention obligations—Inchub may decline or defer such requests to comply with the law.
3. All rights inquiries may be submitted to info@inchub.ae.

9. Communications and Email Handling

All email correspondence, attachments, documents, or communication records shared with Inchub are treated as confidential. These communications may be reviewed internally for compliance, security, quality assurance, regulatory monitoring, or legal obligations. By communicating with us, you consent to the collection, storage, and use of these communications for lawful and operational purposes.

10. Cookies and Website Usage

Our website may use cookies and tracking technologies to enhance the user experience, improve website performance, analyse behaviour, and maintain operational functionality. You may disable cookies through your browser; however, website performance may be affected.

11. Third-Party Links

Our website may contain external links. Inchub is not responsible for the privacy practices, data handling, or content of external websites. Your engagement with third-party platforms is at your discretion.

12. Indemnity

By accessing our website, engaging our services, or providing information to Inchub, you agree to indemnify, defend, and hold harmless Inchub Corporate Services Providers LLC, its directors, employees, agents, partners, and affiliates from any claims, liabilities, damages, losses, regulatory penalties, or expenses (including legal fees) arising from:

9. Your failure to provide accurate, truthful, or complete information
10. Your misuse of our website or services
11. Your breach of this Privacy Policy or any agreement with Inchub
12. Delays or failures caused by third-party authorities, banks, or regulatory bodies
13. Any legal obligations requiring Inchub to disclose your information to authorities
14. Compliance actions linked to AML–CFT requirements or suspicious activity reporting
15. Any unauthorized access to your data resulting from factors outside Inchub’s reasonable control

This indemnity survives the termination of your relationship with Inchub.

13. Intellectual Property & Brand Protection

1. Inchub Corporate Services Providers LLC, including but not limited to its trading name, logo, branding elements, templates, service descriptions, communication formats, website content, documents, PDFs, presentations, visual assets, and all associated intellectual property (collectively referred to as “Inchub Brand Assets”), are protected under UAE Federal Decree-Law No. 36 of 2021 on Trademarks, UAE Copyright Law, and all applicable international intellectual property conventions.
2. The Inchub brand, logo, wordmark, visual identity, custom-designed documents, templates, and proprietary content are registered and legally protected in the United Arab Emirates. As such, no individual, client, agent, consultant, third party, competitor, or entity is permitted to copy, reproduce, duplicate, modify, alter, repurpose, publish, distribute, imitate, or use any Inchub Brand Assets in any manner without obtaining explicit prior written consent from Inchub Corporate Services Providers LLC.
3. This restriction includes—but is not limited to—the use of the Inchub logo or name on letterheads, documents, proposals, emails, WhatsApp messages, websites, marketing materials, presentations, financial documents, visa files, bank submissions, licensing applications, or any other medium that could imply association, endorsement, or authorization by Inchub.
4. Any misuse, unauthorized use, deceptive use, or representation implying partnership, affiliation, or endorsement with Inchub, and any attempt to reproduce or distribute Inchub’s proprietary documents or materials, constitutes trademark infringement and intellectual property violation under UAE law.
5. Inchub reserves full legal rights to take immediate action against any individual or entity involved in such misuse, including issuing cease-and-desist notices, pursuing civil or criminal proceedings, claiming financial damages, reporting violations to UAE authorities, and seeking injunctive relief to prevent further infringement.
6. By engaging with Inchub or accessing Inchub’s materials, the user acknowledges and agrees that all Inchub Brand Assets remain the exclusive property of Inchub Corporate Services Providers LLC, and unauthorized usage in any manner is strictly prohibited and legally actionable.”

14. Updates to Policy

Inchub may revise or update this Privacy Policy at any time to reflect regulatory changes, operational updates, or legal requirements. The most current version will always be available on our website. Continued use of our platform or services signifies acceptance of any updated terms.

15. Contact Us

For any data protection concerns, requests, or clarifications, please contact:

Inchub Corporate Services Providers LLC
📧 Email: info@inchub.ae & hello@inchub.ae
🌐 Website: www.inchub.ae